ScheduleMyRent’s landlord software has an amazing tenant portal that makes it easy for tenants to see what is due, gives multiple options to pay, and has industry-leading security designed in.
Tenants are automatically sent reminders when something needs to be paid, confirmations when payments are authorized, and receipts when payments are made.
Tenant’s might have the following questions:
How much is rent?
Tenant’s see a list of items that are due with a date and description for each item. In the above example, $750.00 in rent for February is due on 2/1/2018. If there are other items, such as utility bills, they would also be listed.
Can I see payments from roommates?
Yes, multiple tenants can split rent anyway they want. Each tenant can adjust their portion of the rent that they are going to pay. Tenants can automatically pay their portion or can manually make adjustment to pay more or pay less for a specific month. In this case, the tenant’s roommate, Sue Smith, has already authorized a $375.00 payment on 2/1/2018.
Can roommates see my bank account information?
No. Neither roommates nor landlords can see your bank account information. Your bank account information is kept encrypted and never shared with anyone. In addition, as soon as you enter your bank account information, your account number is immediately “masked”. (E.g. XXXXX1234) This protects your account number if someone obtains your login information or if someone is “watching over your shoulder” when you are authorizing a rent payment.Rental property software should always keep your information safe and secure.
How much rent do I owe?
You can see that the total amount due on the lease is currently $375.00. Either you or a roommate need to authorize payments that add up to this amount.
How do I pay?
If you want to pay this rent, simply select the “Total Amount Due on Lease” option and then click Authorize Payment. The tenant will automatically receive an email indicating that the payment has been authorized. On 2/1/2018, $375.00 will automatically be withdrawn from the tenant’s bank account and the tenant will automatically be emailed a receipt for the payment.
What if I want to pay two days later because that is when I get my check from work? …Or I can only pay a smaller rent amount now?
Instead of selecting the total amount due on lease, select the “Other” option instead. Tenants can choose any date and any amount that they want to pay. Note: If tenants don’t pay the full amount by the due date, they may have late fees or be subject to other penalties, depending upon the landlord. Landlords have the option to add a “Grace Period” before late fees are automatically added.
What if I want the payment to be made automatically every month?
That’s easy. Tenants can select the AutoPay tab on the tenant portal and enter the amount they want to pay every month. Up to this amount will be automatically withdrawn from the tenant’s bank account on the due date. Landlord software makes it easy to pay rent.
What if I change my mind and want to change a payment?
No problem. Tenants can remove or add additional scheduled payments any time before payments are sent to the bank. If a tenant wants to delete a payment, they can simply click on the trashcan icon next to the scheduled payment. Each time a tenant authorizes a manual payment, they receive an email confirmation which includes the deadline for making changes.
Can I see the lease terms?
Yes, simply click the Lease Details tab on the tenant portal. You can see the:
- Lease Start Date
- Lease End Date
- Monthly Rent
- Day of month that rent is due
- First payment date and amount
- Late fee amount
- Return Fee amount
Can I see the history of all payments?
Yes, simply click on the History Tab on the resident portal. You can see the date, description, and amount of all charges and all payments, including roommates.
Schedule My Rent enables landlords to easily collect rent online by automating rent payments.
Schedule My Rent enables tenants to easily pay rent anytime or anywhere. Tenants always stay in control and can always see what is due and what rent has been paid.
Try ScheduleMyRent’s Landlord Software today. There is a 45-day free trial to experience the best Tenant Portal (Resident Portal) in the industry.